The newly formed cybercrime alliance, “Scattered LAPSUS$ Hunters,” has launched a new website detailing its claims of a massive data breach affecting Salesforce and its extensive customer base. This development is the latest move by the group, a notorious collaboration between members of the established threat actor crews ShinyHunters, Scattered Spider, and LAPSUS$. On their new site, the group is extorting Salesforce directly, threatening to leak nearly one billion records with a ransom deadline of October 10, 2025.
This situation stems from a widespread and coordinated campaign that targeted Salesforce customers throughout mid-2025. According to security researchers, the attacks did not exploit a vulnerability in Salesforce’s core platform. Instead, the threat actors, particularly those from the Scattered Spider group, employed sophisticated social engineering tactics.
The primary method involved voice phishing (vishing), where attackers impersonated corporate IT or help desk staff in phone calls to employees of target companies. These employees were then manipulated into authorizing malicious third-party applications within their company’s Salesforce environment. This action granted the attackers persistent access tokens (OAuth), allowing them to bypass multi-factor authentication and exfiltrate vast amounts of data. The alliance has now consolidated the data from these numerous breaches for this large-scale extortion attempt against Salesforce itself.
The website lists dozens of high-profile Salesforce customers allegedly compromised in the campaign. The list of alleged victims posted by the group includes:
Toyota Motor Corporations (🇯🇵): A multinational automotive manufacturer.
FedEx (🇺🇸): A global courier delivery services company.
Disney/Hulu (🇺🇸): A multinational mass media and entertainment conglomerate.
Republic Services (🇺🇸): An American waste disposal company.
UPS (🇺🇸): A multinational shipping, receiving, and supply chain management company.
Aeroméxico (🇲🇽): The flag carrier airline of Mexico.
Home Depot (🇺🇸): The largest home improvement retailer in the United States.
Marriott (🇺🇸): A multinational company that operates, franchises, and licenses lodging.
Vietnam Airlines (🇻🇳): The flag carrier of Vietnam.
Walgreens (🇺🇸): An American company that operates the second-largest pharmacy store chain in the United States.
Stellantis (🇳🇱): A multinational automotive manufacturing corporation.
McDonald’s (🇺🇸): A multinational fast food chain.
KFC (🇺🇸): A fast food restaurant chain that specializes in fried chicken.
ASICS (🇯🇵): A Japanese multinational corporation which produces sportswear.
GAP, INC. (🇺🇸): A worldwide clothing and accessories retailer.
HMH (hmhco.com) (🇺🇸): A publisher of textbooks, instructional technology materials, and assessments.
Fujifilm (🇯🇵): A multinational photography and imaging company.
Instructure.com – Canvas (🇺🇸): An educational technology company.
Albertsons (Jewel Osco, etc) (🇺🇸): An American grocery company.
Engie Resources (Plymouth) (🇺🇸): A retail electricity provider.
Kering (🇫🇷): A global luxury group that manages brands like Gucci, Balenciaga, and Brioni.
HBO Max (🇺🇸): A subscription video on-demand service.
Instacart (🇺🇸): A grocery delivery and pick-up service.
Petco (🇺🇸): An American pet retailer.
Puma (🇩🇪): A German multinational corporation that designs and manufactures athletic footwear and apparel.
Cartier (🇫🇷): A French luxury goods conglomerate.
Adidas (🇩🇪): A multinational corporation that designs and manufactures shoes, clothing, and accessories.
TripleA (aaa.com) (🇺🇸): A federation of motor clubs throughout North America.
Qantas Airways (🇦🇺): The flag carrier of Australia.
CarMax (🇺🇸): A used vehicle retailer.
Saks Fifth (🇺🇸): An American luxury department store chain.
1-800Accountant (🇺🇸): A nationwide accounting firm.
Air France & KLM (🇫🇷/🇳🇱): A major European airline partnership.
Google Adsense (🇺🇸): A program run by Google through which website publishers serve advertisements.
Cisco (🇺🇸): A multinational digital communications technology conglomerate.
Pandora.net (🇩🇰): A Danish jewelry manufacturer and retailer.
TransUnion (🇺🇸): An American consumer credit reporting agency.
Chanel (🇫🇷): A French luxury fashion house.
IKEA (🇸🇪): A Swedish-founded multinational group that designs and sells ready-to-assemble furniture.
According to the actor, the breach involves nearly 1 billion records from Salesforce and its clients. The allegedly compromised data includes:
Sensitive Personally Identifiable Information (PII)
Strategic business records that could impact market position
Data from over 100 other demand instances hosted on Salesforce infrastructure
UNC6040 uses vishing to impersonate IT support, deceiving victims into granting access to their Salesforce instances.
Google Threat Intelligence Group (GTIG) is tracking UNC6040, a financially motivated threat cluster that specializes in voice phishing (vishing) campaigns specifically designed to compromise organizations' Salesforce instances for large-scale data theft and subsequent extortion. Over the past several months, UNC6040 has demonstrated repeated success in breaching networks by having its operators impersonate IT support personnel in convincing telephone-based social engineering engagements. This approach has proven particularly effective in tricking employees, often within English-speaking branches of multinational corporations, into actions that grant the attackers access or lead to the sharing of sensitive credentials, ultimately facilitating the theft of organization’s Salesforce data. In all observed cases, attackers relied on manipulating end users, not exploiting any vulnerability inherent to Salesforce.
A prevalent tactic in UNC6040's operations involves deceiving victims into authorizing a malicious connected app to their organization's Salesforce portal. This application is often a modified version of Salesforce’s Data Loader, not authorized by Salesforce. During a vishing call, the actor guides the victim to visit Salesforce's connected app setup page to approve a version of the Data Loader app with a name or branding that differs from the legitimate version. This step inadvertently grants UNC6040 significant capabilities to access, query, and exfiltrate sensitive information directly from the compromised Salesforce customer environments. This methodology of abusing Data Loader functionalities via malicious connected apps is consistent with recent observations detailed by Salesforce in their guidance on protecting Salesforce environments from such threats.
In some instances, extortion activities haven't been observed until several months after the initial UNC6040 intrusion activity, which could suggest that UNC6040 has partnered with a second threat actor that monetizes access to the stolen data. During these extortion attempts, the actor has claimed affiliation with the well-known hacking group ShinyHunters, likely as a method to increase pressure on their victims.
Videos collected by 404 Media over months give a peep inside the world of spoofing numbers, automated call scripts, and a specific seller of the phones.
